Course Overview
As a Roofing Specialist, your success depends on your ability to close the sale. In today’s home services industry, building trust and rapport with the client is paramount. As a specialist, your primary objective is to educate the home owner on the products and services your company provides. It is equally important to establish your own credibility as well as your company’s. This workshop will teach you, step by step, how to master the sales process using the NEW Roof Solution Guide as your foundation. (Copy of the Guide is included with your tuition.) Apply your newly learned skills on your very first call and experience an immediate increase in your average replacement sale and close percentage.At the end of this 2-1/2 day session you will be able to:
- Identify customer needs/wants and present solutions.
- Understand how clients make buying decisions and recognize the signs.
- Offer solutions based on the client’s needs.
- Overcome objections using fact-finding questions and active listening.
- Create value when offering a replacement system using the Roofing Solutions Guide.
- Practice and perfect your presentation.