Course Overview
Jamie Foster’s Testimonial — Click to enlarge
There are two ways to approach selling; selling a product or selling a solution. Plumbers Advanced utilizes a consultative selling approach to not just sell products, but to educate clients to sell solutions.
By attending Plumbers Advanced, experienced plumbers will further develop their expertise in customizing their service and sales approach to adjust to the needs and demands of the client, thereby improving customer satisfaction, increasing average tickets, increasing close ratios and generating repeat business. They will develop advanced skills on communication, exploring the needs of the customer, asking the right questions, presenting solutions, upselling add-ons, handling objections and closing.
Why Your Techs Should Attend Plumbers Advanced:
Chip James’ Testimonial — Click to enlarge
This hands-on workshop will strengthen your techs’ communication skills and confidence in an engaging environment. With this course, techs will also receive their customized DiSC Sales Profile Report. This is a 25 page, in- depth report specific to sales people. By using this profile, techs will be provided a wealth of information about their sales priorities and preferences. In addition, they will learn how to connect better with customers whose priorities and preferences may differ. By taking this course, techs will learn how to “decode” their customers by recognizing direct and indirect behavioral cues, allowing them to adjust their style to better meet the needs of the customer. They will be able to immediately implement what they learn into their daily business operations, helping your business gain new clients and generate repeat customers.
What Plumbers Will Learn to Do:
- Utilize a consultative sales approach to build value and trust
- Improve communication skills to better assess and understand client’s needs
- Customize the call to adjust to the needs and demands of your client
- Upsell relevant add-ons and accessories
- Develop a solid and consistent follow-up strategy to increase referrals and customer retention
- Exceed targeted goals in sales revenue, gross profit margin, close rate, referral lead generation and personal income
Course Price: $1,449 Register Now!