Course Overview
There are two ways to approach selling; selling a product or selling a solution. HVAC Advanced utilizes a consultative selling approach to not just sell products, but to sell solutions to customers using the Home Comfort Guide.
By attending HVAC Advanced, experienced Comfort Advisors will further develop their expertise in customizing their sales approach to adjust to the needs and demands of the client, thereby improving customer satisfaction, increasing average tickets, increasing close ratios and generating repeat business. They will develop advanced skills on communication, exploring the needs of the customer, asking the right questions, presenting solutions, upselling add-ons, handling objections and closing.
Why Your Advisors Should Attend HVAC Advanced:
This hands-on workshop will strengthen your advisors’ communication skills and confidence in an engaging environment. With this course, Advisors will also receive their customized DiSC Sales Profile Report. This is a 25 page, in-depth report specific to sales people. By using this profile, Advisors will be provided a wealth of information about their sales priorities and preferences. In addition, they will learn how to connect better with customers whose priorities and preferences may differ. By taking this course, Advisors will learn how to “decode” their customers by recognizing direct and indirect behavioral cues, allowing them to adjust their style to better meet the needs of the customer. Advisors will be able to immediately implement what they learn into their daily business operations, helping your business gain new clients and generate repeat customers.
What Advisors Will Learn to Do:
- Utilize a consultative sales approach to build value and trust
- Improve communication skills to better assess and understand client’s needs
- Customize the sales process to adjust to the needs and demands of your client
- Present the Home Comfort Guide and use the Investment Guide to present options
- Upsell relevant add-ons and accessories
- Develop a solid and consistent follow-up strategy to increase referrals and customer retention
- Exceed targeted goals in sales revenue, gross profit margin, close rate, referral lead generation and personal income
Course Price: $1,449 Register Now!